Just Jase Hair

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Reviews of Just Jase Hair

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  Jeff Dickason Added August 16, 2023

  ★ ★ ★ ★ ★
  Had a great haircut today, very good service and great prices ! Thank you, see you again
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  Strafford Floate Added August 10, 2023

  ★ ★ ★ ★ ★
  Amazing service very friendly highly recommend:) shikera was awesome
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  jemma Merrett Added August 06, 2023

  ★ ☆ ☆ ☆ ☆
  Two weeks ago I went in to Hair by Jase and paid $400 for keratin smoothing. Which was great I was so happy with the results. The next week with their referral I booked in for a full head of foils. This is what I am left with after having light blonde hair from my previous visit. After my foils I wasn’t happy with the colour so they told me to come back in for a different toner. I booked this, went in and they informed me I would be paying for the service. I told them that after the foils the keratin smoothing had no affect on my hair as seen in the photo below. They couldn’t fix this and told me their boss Jase would be contacting me and he hasn’t. $700 I have given their business in two weeks and I was left crying in the salon after an older lady spoke to me horribly. All I said to her was ‘I didn’t want my hair to go any darker after putting a toner in it,’ and she reiterated over and over ‘THAT IS WHAT IM TRYING TO EXPLAIN TK YOU.’ Which I knew. I was just in shock that they were trying to charge me even more money for a toner. They wouldn’t speak to me about a solution to my treatment being non existent in my hair and said almost anything to get me out the door. Such as ‘the colour of your clothes reflects onto your hair’ ‘gold colour? I don’t see gold at all’ ‘the water at my hotel may have had something to do with the keratin treatment not working’
  This picture of me crying my eyes out shows all of the evidence.
  If you love giving businesses insane amounts of money and being left in tears with no refund or solution this is the business for you.
  Such a shame that after I have visited this salon three times paying a total of $980 in my time in three months that they are ignoring me when I am clearly so upset with my results.
  
  My hair looks awful for Christmas after spending 7.5 hours in this salon in the last two weeks.
  
  Beyond upsetting.
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  Anne Fuller Added July 28, 2023

  ★ ★ ★ ★ ★
  Thank you Ellie for a reasonably priced and great haircut. Enjoy your trip down south
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  Peter Gwynn Added July 24, 2023

  ★ ★ ★ ★ ★
  What a fantastic haircut, with friendly and very professional staff! A special thanks to Shikera who gave me the best cut I have had in many years.
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  Estelle Healy Added July 17, 2017

  ★ ★ ★ ★ ★
  Jase takes the time to understand exactly what you want and delivers it! Great vibe and fantastic prices. I will definitely be back on my next visit to Port Douglas

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